SAP MaxAttention is a premium service offered by SAP that provides customers with personalized attention, architectural guidance, and holistic safeguarding to maximize the value derived from SAP solutions. For over two decades, SAP MaxAttention has been the trusted advisor in supporting some of SAP’s largest customers’ hybrid system landscapes and achieving their business needs.
SAP MaxAttention plays an integral part in accelerating cloud transformation journeys, powered by SAP S/4HANA Cloud with RISE and LoB cloud solutions, to provide end-to-end, integrated, scalable, secure, and intelligent processes across finance, supply chain, procurement, and HR. To support your strategic objectives, below are key services that you can leverage from the SAP MaxAttention portfolio to maximize your investment and accelerate your cloud transformation journey.
Architecture Planning
SAP MaxAttention North Star architecture services will provide you with strategic guidance and support to help transform into an intelligent enterprise by leveraging SAP best practices and industry standards. The individualized, holistic north star service will focus on key domains across business, data, application, technology, and governance to help build the target architecture aligned with your business goals.
Once you have defined your target future state architecture, SAP MaxAttention services like Instance Strategy and Migration Planning Workshop can guide you to build a robust and reliable deployment plan. For some of the large ECC instances moving to S/4HANA Cloud, the SAP MaxAttention service Downtime Optimization can help you minimize business downtime by leveraging downtime-optimized Conversion (doC) tools and methodology.
Clean Core
The concept of a “clean core” in the context of SAP refers to maintaining a streamlined, optimized, and efficient SAP system landscape. In addition to custom code, achieving a clean core objective with SAP MaxAttention services involves several key strategies across processes, data, customization, and interfaces. With advanced tools like Intelligent Custom Code Management (ICCM) and SAP MaxAttention services (like Process Insights and Intelligent Custom Code Analysis), you can identify process inefficiencies and classify your custom code to retire, remediate or redesign. SAP MaxAttention will go one step further to help you redesign custom code and solution extensions with the Empowerment and Cloud Application Development Advisory service on BTP.
Business Process Intelligence
SAP Signavio Process Insights solutions assist you in achieving process excellence by providing tools and capabilities for visualizing, analyzing, optimizing, and continuously improving your business processes. SAP MaxAttention services can support your business transformation and improvement journey with services like BPM Discovery, Process Insights Onboarding, and Process Mining Implementation Support from discovery to deployment. The Process Insights and Improvement service can help with data-driven continuous improvement of business process health based on process insights and process intelligence.
Industry Cloud Extensions
SAP offers industry cloud solutions to address the unique needs and challenges of various industries across manufacturing, retail, healthcare, utilities, and more by leveraging the power of SAP’s intelligent technologies, like Business AI, machine learning, Internet of Things (IoT), analytics, and blockchain, with industry expertise to provide specialized cloud solutions. SAP MaxAttention Industry Cloud Assessment and quick-start services can help you build technical and functional readiness to reduce time to value, achieve faster adoption, and set a solid foundation for large-scale deployment.
Analytics and Data Management
SAP MaxAttention provides comprehensive services to support you’re analytics and data management strategy. SAP MaxAttention services can help you to transform your data landscapes and become a data-driven organization by leveraging the SAP Business Technology Platform (BTP) data management suite including SAP Datasphere and SAP Analytics Cloud (SAC). Multi-cloud environments bring new opportunities and challenges across data value, security, storage, modelling, cataloging, integration, and governance. The SAP MaxAttention Data Management, Solution Architecture and Design Service can be your trusted advisor at every stage to bring your SAP data fabric vision to reality, from capability discovery to solution architecture planning to implementation support of a scalable data landscape.
Business AI
SAP AI is AI built for business. It is AI that enriches all business processes and empowers you to steer your business with agility. SAP Joule, the generative AI assistant, combines the power of generative AI with the context of business data and processes and applies prompt engineering at scale. SAP MaxAttention services (e.g., Explore the Intelligent Enterprise and AI Strategy) play a critical role in not just empowering you with the technical capabilities of AI and Gen-AI with SAP BTP, but also leveraging out-of-box capabilities across core SAP applications. SAP MaxAttention services can help you to define your AI strategy, including topics like AI data strategy, AI model design, AI operation, AI enterprise scoping leveraging AI capabilities (generative AI, predictions, outlier detection, automation) and identify customer-specific AI opportunities.
